This could include any information about you or by which you can be identified e.g. your name, address, mobile numbers, photographs, birth date, gender, occupation, personal interests, etc (“Personal Information”).
Information Collected and Used
Generally, you can access, but not use our Services, without telling us who you are or revealing any Personal Information although we may collect certain information about your visit to help us improve the service quality.
When you use the Services, register and/or subscribe to the Services (or as required), you have to complete a subscription process including a registration form and provide certain Personal Information.
We gather the Personal Information to allow us to process your registration, administer your agreement with us, communicate with you and provide marketing or promotional materials.
You can refuse to the collection by us of some of the Personal Information or any other information. However, if you decline to provide all information required this could limit your access to some of the Services.
For each visit to our Services, our systems automatically recognizes the device type used to communicate with us (where possible). For analytical purposes in order to monitor trends and statistical data, we may also track the following:
- URL/internet protocol address
- mobile device location
- browser type
- pages of Services accessed
- viewed search terms
- your online service behaviour
- system language settings
Minors of under the Age of Majority should make sure that they ask their parents for permission before sending any information, but, in any case, users under 16 years of age are prohibited from registering on the Website and using the Services.
Information to Third Parties
We will not rent, sell or share your Personal Information with other organisations or non-affiliated companies for commercial purposes unless you have expressly consented to this.
However, by law or for regulatory reasons we may be required to disclose any Personal Information to certain third parties if required to investigate or deal with any complaints relating to you or your use of the Service. Your Personal Information may be disclosed to other businesses within our group of companies and to reputable third parties who will help process your subscription if necessary such as our supply and service agents and data processors.
If all or part of our business is sold, (whether by sale of shares or assets) or integrated with another business, your details and Personal Information may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business. Following completion of any such sale or transfer, your Personal Information shall be disclosed to and transferred to such new owner or third party.
We do ask our third parties to confirm that their privacy practices are consistent with ours.
Your Right to Opt-Out
If you no longer wish to be contacted about any promotional or marketing offers from us, please send an e-mail to firstname.lastname@example.org, or as instructed by us in your last marketing message.
Our Services uses ‘cookies’ to distinguish you from other users of our Services. A cookie is a small amount of data or parcels of text that is sent to your browser from a web server and stored on your mobile device’s hard drive if consented to that. Generally, such a 'cookie' being a file in your web browser will enable the website to recognise your mobile device when you visit the website.
Cookies help us to enhance your experience when you access our Services and also allows us to improve it. We may obtain information about your general internet usage by using such cookie files which are stored on the browser of your mobile device type. Cookies contain information that is transferred to your mobile device type.
They enable us to:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site.
- Provide a more convenient browsing experience for you.
If you wish to reject cookies or alter the access in any way, you can follow the instructions below to do so. Please always check for updated network operator software instruction versions as to how to control cookies.
Updating Your Information
If you wish to correct your information, please do so by accessing the edit function in your user profile:
The security internal procedures are designed to cover the storage, access and disclosure of your Personal Information. We maintain security measures to protect the sensitive data via Services and to prevent unauthorised access of customer information that is transmitted to our databases. We cannot however guarantee the security of any data sent over the internet. Details of our security policy and measures can be found below.
This Security Statement explains how we store and safeguard the information we collect about you, and procedures that we have in place to safeguard your privacy generally.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.
To prevent unauthorised access, maintain accuracy of our records and data to ensure proper use of information, we have put in place appropriate physical, electronic and managerial procedures to protect, secure and safeguard the personal data and information we collect or on through our website. The following provisions and arrangements are in place:
We have a management and corporate commitment to information security within the organisation and provide clear direction, guidance and responsibilities and procedures in this respect.
We have a designated or nominated compliance officer who deals with security of information and personal data together with relevant compliance with the Data Protection Act.
All employees are briefed on the importance of personal data and security and confidentiality of information obtained. Employees may attend training programmes and are provided with updates or practical guidance under the Data Protection Act.
We control physical security in relation to the information and personal data that is contained at our facilities and restrict access to the site, buildings, computer rooms, office desk, technology areas, equipment and other facilities where unauthorised access by people could compromise our security.
All proprietary or confidential information, including personal data, is contained or stored on computer and any that is contained and stored on manual files are locked up and secure.
We may seek to control access to information and personal data, including existing procedures for authorising and authenticating users as well as software controls for restricting access and techniques for protecting data such as encryption. Encryption is used in connection with our payment facilities for customers.
We monitor and log access so as to assist in detection and investigation of security breaches and any attempted breaches where they occur.
We maintain a business continuity plan as a contingency plan which identifies our business functions and assets (including personal data) which would need to be maintained in the event of disaster and set out the procedures for protecting and restoring them if necessary.
In respect of detection and investigation of breaches where they occur, we have in place relevant controls which should alert us to a breach in security. We endeavour to investigate every notified breach of security.
The personal data and information held by us are currently stored on a relevant technology system, mass email programme data base, and the content management system for the Website.
Our security measures are reviewed from time to time.
Any changes to this policy will be posted on this Website.